FAQ

How do I place an order?

You can order through our website by picking the item you want and complete the order form. You can also order by email and even WhatsApp. For WhatsApp, send your info and photos/images to 087 2617699. You can write your info on a sheet of paper, take a photo of it and send it on along with your images. Orders can be also be taken by phone.

Can I use my own photos and images to design my card?

Yes. If you would like us to design a card for you using your own images, we would be happy to do so.

Is there a shipping charge?

No. Delivery is free.

Are envelopes supplied with the cards?

Yes. Envelopes are supplied free with all cards and bookmarks also.

Why can’t I see a preview when ordering?

Designing a memorial card can be a complex procedure. Photos may need to be retouched or backgrounds taken out. Text may also need to be sized to suit. A design proof will always be sent to you for you to review. No items will be printed before your approval.

Can I use my own verses?

Yes. You can use one of our verses but feel free to provide your own.

Is there a charge for changing my design proof?

No. You can make as many changes as you like until you are happy to proceed.